Creato, Inc. ("Creato", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services located at creato.biz.id.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Username, email address, password, profile picture, and bio when you create an account.
- Content: Videos, comments, messages, and other content you upload or create on our platform.
- Payment Information: Credit card details and billing information when you subscribe to our Pro plan. Payment processing is handled by secure third-party processors.
- Communications: Information you provide when contacting us or participating in surveys.
We also automatically collect certain information when you use our services:
- Usage Data: Videos viewed, interactions, search queries, and time spent on the platform.
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
- Location Data: Approximate location based on IP address or precise location if you enable location services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your subscription
- Personalizing your experience and content recommendations
- Communicating with you about updates, promotions, and support
- Ensuring platform safety and security
- Complying with legal obligations
- Analyzing usage patterns to improve our platform
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize sharing
- Service Providers: With trusted third parties who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@creato.biz.id.
6. Children's Privacy
Creato is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. International Data Transfers
Creato is headquartered in the United States. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and, when appropriate, by email.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@creato.biz.id
- Address: Creato, Inc., 123 Innovation Drive, San Francisco, CA 94105, USA
- Phone: +1 (555) 012-3456